Prevail Credit Union to Merge with Harborstone Credit Union

All employees from Prevail Credit Union will retain jobs under the merger agreement.

Prevail Credit Union members voted overwhelmingly (89 percent) in favor of merging with Harborstone Credit Union in October, according to a news release sent by the credit union.

The merger combines 69,000 members, 17 locations and assets of nearly $1 billion.

“The merger really benefits members, allowing us to offer more products, services and branch locations,” Phil Jones, CEO of Harborstone Credit Union, said in the news release. 

Jones will lead the new organization that will operate as Harborstone Credit Union. All Prevail branches (including the Woodinville branch  at 17601 140th Ave. NE) will stay open and become Harborstone branches once the transition is complete, officials told Patch in an email.

Additionally, all employees from Prevail Credit Union will retain jobs under the merger agreement.

The merger is expected to close by January 1, 2013 with full IT and system integration, new signage, etc., scheduled for mid-2013.

abnerrichards November 16, 2012 at 01:25 PM
This is really good news that Prevail Credit Union is going to merge with the harborstone credit union. This merger can be beneficial for both the financial firms. http://www.paydaydirect.co.uk
phil paige June 11, 2013 at 06:01 PM
I voted for it because I thought it would be beneficial, too. However, the first couple weeks with Harborstone has been a horrible experience. First we couldn't pay our bills on line, and of course we could not contact anyone to discuss it. When their phone lines came back up, we were always behind 40-60 callers on hold. Apparently lots of folks had problems. Emails were answered days later with an auto-reply saying they were experiencing heavy volume (go figure). Then they paid some of our bills twice. When we were finally able to talk to a human, they told us that we had been the ones to pay the bills twice. We have enjoyed the friendly customer service in Woodinville since we joined over thirty years ago (when it was King County Credit Union), but now we can't even call them on the phone because we get routed to "Harborstone Hell" as we've come to know it. Has anyone had a good experience with Harborstone, or should we look elsewhere?


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