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Most Popular on Patch: What You Might Have Missed Dec. 4-10
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Ken Mortland May 17, 2013 at 09:53 am
Congratulations to Inglemoor and Woodinville DECA teams. I knew you'd do us proud. Northshore…Read More School District's DECA program has been winning awards for years. One of my ex-students, Heather Pressler, a DECA award winner from Inglemoor, is now a PhD candidate in molecular biology back on the East Coast. DECA opens so many doors to success.
Ken Mortland May 17, 2013 at 09:48 am
Congratulation, Amanda. Always delights me to see Northshore teachers earning awards, as they are…Read More among the very best in the state. Thank you for your efforts and service to your students and your profession.
Ken Mortland May 17, 2013 at 09:43 am
Congratulations, Lydia. You are continuing a tradition of leadership and excellent that is the…Read More hallmark of the Northshore School District.
Local Guy April 10, 2013 at 01:58 pm
I have been extremely frustrated in the past in trying to effectively communicate with Frontier. My…Read More developing sense was one of very poor live support.
I find it refreshing to see Frontier respond in a timely manner to this very public assertion. One can hope this is also occurring in your phone support, especially after hours...
Christy Reap April 10, 2013 at 12:30 pm
I have spoken to Mr. Gaulke and assured him we are not cutting speeds in the Woodinville market (or…Read More any of our markets). We are working with him to approach his technical issues from scratch and will do all we can to alleviate his concerns about his speeds.
His business, and all the business from our customers in the Woodinville market is very valuable to us. While we are disappointed to receive feedback his service is not living up to our standards, we are grateful for the opportunity to work with Mr. Gaulke and keep his valuable business.
We welcome inquiries from other customers if there is anything we can do to improve. Please reach out to me at 425.275.8579 and let us know how we can help.
Dan Clark
General Manager
Frontier Communications
Christy Reap April 5, 2013 at 09:47 pm
Frontier has spent the past three years expanding broadband to hundreds of thousands of homes across…Read More the US and increasing speeds in many of our markets. Mr. Gaulke’s experience and recount of his conversation with one of our reps comes as a surprise to us. We are checking our records to find out what the possible miscommunication could have been.
In the meantime, let us be clear: We are not decreasing speeds in Woodinvile, or any of our markets for that matter.
We will be reaching out to Mr. Gaulke to see if we can alleviate any lingering concerns.
Christy Reap
Frontier Communications