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No 520 Toll Bill? Best Track it Down

Didn't get a bill for your toll to cross the State Route 520 Bridge? Not an excuse, the Washington State Department of Transportation told the Seattle Times. Has this ever happened to you? What do you think?

So, you never got a bill in the mail for crossing the State Route 520 Bridge during tolling hours?

That's no excuse to not pay the tolls, the Washington State Department of Transportation told the Seattle Times, who profiled a Mukilteo woman who had to pay $50 for one trip across the State Route 520 Bridge.

She had been waiting for the bill in the mail, but finally got a notice that included the original tolls and fees, plus a $40 fine, according to the article.

Lucinda Broussard, toll operations manager for the Washington Department of Transportation, told Seattle Times reporter Danny Westneat that the bill is a "courtesy notice," and that it is the driver's responsibility to follow up and pay the toll, or risk a fine.

There are no toll booths on the bridge and 520 bridge tolls are paid electronically, either through a pre-paid Good to Go transponder installed in a car, or over mail after cameras record the vehicle's license plate. 

However, according to the state registered vehicle owners are responsible for the toll whether they were driving and whether they received a bill.

That means, you have to follow up and pay no matter who was behind the wheel (as one ), and if you never got the bill in the mail.

As quoted from the tolling violations page:

Can I get my toll charges reduced? 
A judge cannot reduce the penalty amount; they can only require payment or dismiss the toll charge. Registered vehicle owners are responsible for paying tolls and the civil penalty whether or not they were driving and whether or not they received a toll bill. 

Drivers can appeal if they believe that there was a system error, because the car was sold or stolen during the crossing, or if you are not the registered owner of the vehicle. Not getting a bill is specifically mentioned by the state as not a reason to appeal the fine.

Click here to learn more about how to pay 520 tolls.

What's been your experience with the State Route 520 tolls? What do you think of the state's billing rule? Tell us in the comments.

Online

Seattle Times: State turns a 520 bridge toll bill into paradox

Susan Milke October 15, 2012 at 04:53 PM
I find it very curious that they have a hard time sending you the original bill, but after the 80 days they have no trouble sending you the bill with the fine in it. They told the pubic, if you only go over the 520 every so often you will get a bill in the mail. However it looks like this system is set-up for you to fail. They want everyone to get a "Good to Go" pass directly linked to your credit card or bank account. They can monitor you and deduct money at will. Kinda of scary.
Jon Samlin October 15, 2012 at 05:13 PM
Not kinda scary. Very scary. Susan makes some great points. In addition to the state not doing a good job of billing they have us driving over a current bridge that is unsafe. It should be closed NOW. The new bridge they are bringing in is already failing. Concrete already falling off into Lake Washington and the pontoon's have not even been deployed. Your best choice is to plan some extra time and never go across this nightmare again. Of course I live on the eastside so with parking going up in Seattle and all the other issues we can just spend our money on the eastside. Why risk your life on the 520 floating coffin!
Hank Heiberg October 15, 2012 at 10:10 PM
I have a Good-to-Go pass. I crossed 520 in a car that I had just purchased before I attached the Good-to-Go pass to my windshield. A month later I have not received a bill so I called and was told that the bill for that crossing was charged to my Good-to-Go account based on the license of the car so I will not receive a bill. I did not know that it would work this way, but was glad that it did. Of course, you have to make sure that all of your license plate numbers are registered with the account. I do believe that I will be charged the higher amount, but I expected that.
Susan Milke October 16, 2012 at 01:26 AM
Hank, Are you sure the toll was charged to your pass? I would make sure. The maddening part about all this tolling is that it will only pay for half the bridge. They haven't raised enough money, nor will they, tolling us. This means the UW side will be a gridlock when it is half done. So much for progress.
Susan Milke October 16, 2012 at 01:28 AM
I wondered why they are closing the bridge every other weekend! I do try and avoid using it when I can. Also living on the Eastside.
Arielle October 18, 2012 at 01:55 AM
I just received a bill from January this year... And its for my out of state license plates before I heard all the issues with 520 not sending bills properly and drivers still held accountable. Is there not a time limit on this??
Ryan Graves December 21, 2012 at 08:13 PM
I have started a petition to enact change in the Billing & Customer Service policies for the WA State Department of Transportation "Good To Go" 520 Bridge Tolling program. If you would like to read and sign the petition, I'd be grateful. Please check out the link and sign if you would like to support: https://www.change.org/petitions/good-to-go-washington-state-department-of-transportation-change-billing-customer-service-policies-automatic-updating-of-addresses
Mari nieblas May 13, 2013 at 08:53 AM
My father recieved a toll bill this week from April but has not been to the seattle area in over 7 years and the license plate number that shows on the bill is from a vehicle that was broken down since feb. How is that possible?
Susan Milke May 13, 2013 at 05:32 PM
That is strange. And they can make mistakes! They do have a toll court you can go to find out. I would call first. Is it a Cougar license plate? They couldn't figure out those in the beginning and so everyone got back dated bills.
Thomas Billington June 24, 2013 at 08:38 PM
I have received two bills now from Good2go for a total of seven trips across the 520 bridge. I live in Bellingham and have never in my life driven across that bridge. The bill states that I am being charged for crossings on the 24th and the 28th of May. My car never left Whatcom county on those dates!

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